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SBrainCO/docs/智脑实施方法论/调查表/步骤八-闭环优化反馈表.csv
T
selfrelease a0343294b6 docs: 新增八步工作法调查表体系与指标体系示例
- 新增调查表目录,包含6个步骤的CSV调查表/Checklist:
  - 步骤一:老板访谈调查表(30条)
  - 步骤二:数据现状调查表(50条)
  - 步骤三:中层访谈调查表(50条)
  - 步骤四:逻辑闭环验证Checklist(60条)
  - 步骤七:UIUX需求调查表(60条)
  - 步骤八:闭环优化反馈表(94条)
- 新增指标体系示例.csv(50项L0/L1/L2/闭环指标定义)
- 新增指标体系详细说明.md(业务作用、数据源、行业基准、映射矩阵、树状结构)
- 更新README.md:新增文档目录树状结构和阅读建议

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序号,循环阶段,类别,问题,选项/示例,回答,备注
1,数据采集,收银数据,日度数据入库是否自动?,"自动/半自动/手动",,
2,数据采集,收银数据,数据完整性是否达标?,"目标>99%,实际值",,
3,数据采集,考勤数据,月度考勤导入是否及时?,"如:次月3日内",,
4,数据采集,考勤数据,考勤覆盖率是否达标?,"目标>95%,实际值",,
5,数据采集,薪资数据,薪资数据准确性?,"目标100%,实际值",,
6,数据采集,费用数据,费用数据时滞?,"如:次月5日内",,
7,数据采集,费用数据,费用归集是否完整?,"是/否(缺失项)",,
8,数据采集,用户行为,页面访问是否埋点?,"是/否(哪些页面)",,
9,数据采集,用户行为,任务执行是否记录?,"是/否",,
10,数据采集,数据质量,物化视图是否按时刷新?,"是/否(刷新时间)",,
11,数据采集,数据质量,数据校验是否定期执行?,"日/周/月",,
12,数据采集,数据质量,数据异常是否告警?,"是/否(告警方式)",,
13,分析诊断,趋势分析,月度环比是否正常生成?,"是/否",,
14,分析诊断,趋势分析,同比数据是否可用?,"是/否(需≥12月数据)",,
15,分析诊断,趋势分析,近6月走势是否可查?,"是/否",,
16,分析诊断,结构分析,品类占比是否可查?,"是/否",,
17,分析诊断,结构分析,时段占比是否可查?,"是/否",,
18,分析诊断,结构分析,平台占比是否可查?,"是/否",,
19,分析诊断,对标分析,门店vs区域均值是否可查?,"是/否",,
20,分析诊断,对标分析,vs标杆店是否可查?,"是/否",,
21,分析诊断,归因分析,利润下降归因是否可查?,"如:成本率上升→食材→哪类菜品",,
22,分析诊断,AI诊断,是否生成月度诊断报告?,"是/否",,
23,分析诊断,AI诊断,诊断报告关键发现数量?,"如:3-5个",,
24,分析诊断,AI诊断,诊断报告是否人工审查?,"是/否",,
25,发现问题,经营异常,连续亏损门店是否自动识别?,"是/否",,
26,发现问题,经营异常,亏损门店数趋势?,"如:13家→8家",,
27,发现问题,成本失控,食材成本率超标是否自动识别?,"是/否(阈值45%",,
28,发现问题,成本失控,超标门店数?,"如:5家",,
29,发现问题,人力浪费,客流-人力不匹配是否识别?,"是/否",,
30,发现问题,人力浪费,低谷冗余门店数?,"如:8家",,
31,发现问题,风险事件,异常账单激增是否识别?,"是/否",,
32,发现问题,风险事件,异常账单数及占比?,"如:3.2万笔/1.9%",,
33,发现问题,执行不力,整改任务逾期是否识别?,"是/否",,
34,发现问题,执行不力,逾期任务数?,"如:12项",,
35,发现问题,数据质量,物化视图stale是否识别?,"是/否",,
36,改进方案,AI生成,AI是否生成改进方案草案?,"是/否",,
37,改进方案,AI生成,方案是否包含原因诊断?,"是/否",,
38,改进方案,AI生成,方案是否包含改进建议?,"是/否",,
39,改进方案,AI生成,方案是否包含预期效果?,"是/否",,
40,改进方案,AI生成,方案是否包含跟踪指标?,"是/否",,
41,改进方案,人工审查,方案是否经人工审查?,"是/否(审查人)",,
42,改进方案,方案决策,方案是否经管理层决策?,"是/否(决策人)",,
43,实施改进,BOM调整,是否按方案调整BOM,"是/否(调整项)",,
44,实施改进,BOM调整,调整后成本率变化?,"如:45%→40%",,
45,实施改进,排班优化,是否按方案调整排班?,"是/否",,
46,实施改进,排班优化,调整后匹配度变化?,"如:提升20%",,
47,实施改进,收银规范,是否按方案规范收银?,"是/否",,
48,实施改进,收银规范,调整后异常账单变化?,"如:下降50%",,
49,实施改进,供应商切换,是否切换供应商?,"是/否",,
50,实施改进,供应商切换,采购单价变化?,"如:下降15%",,
51,实施改进,人员调整,是否进行人员调整?,"是/否",,
52,实施改进,人员调整,人工费率变化?,"如:30%→25%",,
53,反馈检验,定量对比,改进前后指标是否对比?,"是/否",,
54,反馈检验,趋势验证,是否连续2-3周验证?,"是/否",,
55,反馈检验,对标验证,是否与区域均值对比?,"是/否",,
56,反馈检验,副作用检查,是否检查其他指标恶化?,"是/否",,
57,反馈检验,效果判定,改进是否有效?,"有效/无效/有副作用",,
58,经验沉淀,最佳实践,有效经验是否沉淀?,"是/否(沉淀方式)",,
59,经验沉淀,推广,是否推广到其他门店?,"是/否(推广范围)",,
60,经验沉淀,推广率,已推广/已沉淀比例?,"目标>50%",,
61,参数调优,异常账单阈值,当前值及误报率?,"如:1元/误报率3%",,
62,参数调优,高峰人手阈值,当前值及合理性?,"如:15单/人",,
63,参数调优,低谷冗余阈值,当前值及合理性?,"如:3人",,
64,参数调优,风险评级阈值,是否需调整?,"是/否(调整建议)",,
65,参数调优,预警触发条件,误报率/漏报率?,"如:误报5%/漏报2%",,
66,参数调优,任务期限,历史完成率是否达标?,"如:7天任务完成率70%",,
67,闭环运转,日循环,收银数据是否日入库?,"是/否",,
68,闭环运转,日循环,日度概览是否自动更新?,"是/否",,
69,闭环运转,日循环,营收异动预警是否检查?,"是/否",,
70,闭环运转,日循环,店长是否查看日报卡?,"是/否(查看率)",,
71,闭环运转,周循环,区域经理是否周检?,"是/否(周检率)",,
72,闭环运转,周循环,周度趋势是否分析?,"是/否",,
73,闭环运转,周循环,任务完成率是否统计?,"是/否",,
74,闭环运转,周循环,是否生成周报?,"是/否",,
75,闭环运转,月循环,月度数据是否导入?,"是/否(完成时间)",,
76,闭环运转,月循环,物化视图是否刷新?,"是/否(刷新时间)",,
77,闭环运转,月循环,月度经营分析是否执行?,"是/否",,
78,闭环运转,月循环,门店评级是否更新?,"是/否",,
79,闭环运转,月循环,闭环健康度是否评估?,"是/否",,
80,闭环运转,月循环,是否生成月度诊断报告?,"是/否",,
81,闭环运转,月循环,参数调优是否评审?,"是/否",,
82,闭环运转,月循环,最佳经验是否沉淀推广?,"是/否",,
83,系统健康度,API性能,平均响应时间?,"目标<500ms,实际值",,
84,系统健康度,物化视图,刷新耗时?,"目标<5min,实际值",,
85,系统健康度,数据质量,校验通过率?,"目标>99%,实际值",,
86,系统健康度,页面性能,加载时间?,"目标<3s,实际值",,
87,业务价值度,老板舱,月活次数?,"目标>20次/月,实际值",,
88,业务价值度,店长台,日活比例?,"目标>80%店长,实际值",,
89,业务价值度,预警,处理率?,"目标>90%,实际值",,
90,业务价值度,任务,完成率?,"目标>70%,实际值",,
91,业务价值度,整改,有效率?,"目标>60%,实际值",,
92,闭环成熟度,等级评估,当前成熟度等级?,"L1起步/L2可视/L3预警/L4闭环/L5智能",,
93,闭环成熟度,等级评估,目标成熟度等级?,"L3/L4/L5",,
94,闭环成熟度,等级评估,升级路径是否明确?,"是/否",,