a0343294b6
- 新增调查表目录,包含6个步骤的CSV调查表/Checklist: - 步骤一:老板访谈调查表(30条) - 步骤二:数据现状调查表(50条) - 步骤三:中层访谈调查表(50条) - 步骤四:逻辑闭环验证Checklist(60条) - 步骤七:UIUX需求调查表(60条) - 步骤八:闭环优化反馈表(94条) - 新增指标体系示例.csv(50项L0/L1/L2/闭环指标定义) - 新增指标体系详细说明.md(业务作用、数据源、行业基准、映射矩阵、树状结构) - 更新README.md:新增文档目录树状结构和阅读建议 Generated with [Devin](https://devin.ai) Co-Authored-By: Devin <158243242+devin-ai-integration[bot]@users.noreply.github.com>
96 lines
7.1 KiB
CSV
96 lines
7.1 KiB
CSV
序号,循环阶段,类别,问题,选项/示例,回答,备注
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1,数据采集,收银数据,日度数据入库是否自动?,"自动/半自动/手动",,
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2,数据采集,收银数据,数据完整性是否达标?,"目标>99%,实际值",,
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3,数据采集,考勤数据,月度考勤导入是否及时?,"如:次月3日内",,
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4,数据采集,考勤数据,考勤覆盖率是否达标?,"目标>95%,实际值",,
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5,数据采集,薪资数据,薪资数据准确性?,"目标100%,实际值",,
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6,数据采集,费用数据,费用数据时滞?,"如:次月5日内",,
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7,数据采集,费用数据,费用归集是否完整?,"是/否(缺失项)",,
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8,数据采集,用户行为,页面访问是否埋点?,"是/否(哪些页面)",,
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9,数据采集,用户行为,任务执行是否记录?,"是/否",,
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10,数据采集,数据质量,物化视图是否按时刷新?,"是/否(刷新时间)",,
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11,数据采集,数据质量,数据校验是否定期执行?,"日/周/月",,
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12,数据采集,数据质量,数据异常是否告警?,"是/否(告警方式)",,
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13,分析诊断,趋势分析,月度环比是否正常生成?,"是/否",,
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14,分析诊断,趋势分析,同比数据是否可用?,"是/否(需≥12月数据)",,
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15,分析诊断,趋势分析,近6月走势是否可查?,"是/否",,
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16,分析诊断,结构分析,品类占比是否可查?,"是/否",,
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17,分析诊断,结构分析,时段占比是否可查?,"是/否",,
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18,分析诊断,结构分析,平台占比是否可查?,"是/否",,
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19,分析诊断,对标分析,门店vs区域均值是否可查?,"是/否",,
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20,分析诊断,对标分析,vs标杆店是否可查?,"是/否",,
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21,分析诊断,归因分析,利润下降归因是否可查?,"如:成本率上升→食材→哪类菜品",,
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22,分析诊断,AI诊断,是否生成月度诊断报告?,"是/否",,
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23,分析诊断,AI诊断,诊断报告关键发现数量?,"如:3-5个",,
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24,分析诊断,AI诊断,诊断报告是否人工审查?,"是/否",,
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25,发现问题,经营异常,连续亏损门店是否自动识别?,"是/否",,
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26,发现问题,经营异常,亏损门店数趋势?,"如:13家→8家",,
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27,发现问题,成本失控,食材成本率超标是否自动识别?,"是/否(阈值45%)",,
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28,发现问题,成本失控,超标门店数?,"如:5家",,
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29,发现问题,人力浪费,客流-人力不匹配是否识别?,"是/否",,
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30,发现问题,人力浪费,低谷冗余门店数?,"如:8家",,
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31,发现问题,风险事件,异常账单激增是否识别?,"是/否",,
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32,发现问题,风险事件,异常账单数及占比?,"如:3.2万笔/1.9%",,
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33,发现问题,执行不力,整改任务逾期是否识别?,"是/否",,
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34,发现问题,执行不力,逾期任务数?,"如:12项",,
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35,发现问题,数据质量,物化视图stale是否识别?,"是/否",,
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36,改进方案,AI生成,AI是否生成改进方案草案?,"是/否",,
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37,改进方案,AI生成,方案是否包含原因诊断?,"是/否",,
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38,改进方案,AI生成,方案是否包含改进建议?,"是/否",,
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39,改进方案,AI生成,方案是否包含预期效果?,"是/否",,
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40,改进方案,AI生成,方案是否包含跟踪指标?,"是/否",,
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41,改进方案,人工审查,方案是否经人工审查?,"是/否(审查人)",,
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42,改进方案,方案决策,方案是否经管理层决策?,"是/否(决策人)",,
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43,实施改进,BOM调整,是否按方案调整BOM?,"是/否(调整项)",,
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44,实施改进,BOM调整,调整后成本率变化?,"如:45%→40%",,
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45,实施改进,排班优化,是否按方案调整排班?,"是/否",,
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46,实施改进,排班优化,调整后匹配度变化?,"如:提升20%",,
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47,实施改进,收银规范,是否按方案规范收银?,"是/否",,
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48,实施改进,收银规范,调整后异常账单变化?,"如:下降50%",,
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49,实施改进,供应商切换,是否切换供应商?,"是/否",,
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50,实施改进,供应商切换,采购单价变化?,"如:下降15%",,
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51,实施改进,人员调整,是否进行人员调整?,"是/否",,
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52,实施改进,人员调整,人工费率变化?,"如:30%→25%",,
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53,反馈检验,定量对比,改进前后指标是否对比?,"是/否",,
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54,反馈检验,趋势验证,是否连续2-3周验证?,"是/否",,
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55,反馈检验,对标验证,是否与区域均值对比?,"是/否",,
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56,反馈检验,副作用检查,是否检查其他指标恶化?,"是/否",,
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57,反馈检验,效果判定,改进是否有效?,"有效/无效/有副作用",,
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58,经验沉淀,最佳实践,有效经验是否沉淀?,"是/否(沉淀方式)",,
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59,经验沉淀,推广,是否推广到其他门店?,"是/否(推广范围)",,
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60,经验沉淀,推广率,已推广/已沉淀比例?,"目标>50%",,
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61,参数调优,异常账单阈值,当前值及误报率?,"如:1元/误报率3%",,
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62,参数调优,高峰人手阈值,当前值及合理性?,"如:15单/人",,
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63,参数调优,低谷冗余阈值,当前值及合理性?,"如:3人",,
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64,参数调优,风险评级阈值,是否需调整?,"是/否(调整建议)",,
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65,参数调优,预警触发条件,误报率/漏报率?,"如:误报5%/漏报2%",,
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66,参数调优,任务期限,历史完成率是否达标?,"如:7天任务完成率70%",,
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67,闭环运转,日循环,收银数据是否日入库?,"是/否",,
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68,闭环运转,日循环,日度概览是否自动更新?,"是/否",,
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69,闭环运转,日循环,营收异动预警是否检查?,"是/否",,
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70,闭环运转,日循环,店长是否查看日报卡?,"是/否(查看率)",,
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71,闭环运转,周循环,区域经理是否周检?,"是/否(周检率)",,
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72,闭环运转,周循环,周度趋势是否分析?,"是/否",,
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73,闭环运转,周循环,任务完成率是否统计?,"是/否",,
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74,闭环运转,周循环,是否生成周报?,"是/否",,
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75,闭环运转,月循环,月度数据是否导入?,"是/否(完成时间)",,
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76,闭环运转,月循环,物化视图是否刷新?,"是/否(刷新时间)",,
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77,闭环运转,月循环,月度经营分析是否执行?,"是/否",,
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78,闭环运转,月循环,门店评级是否更新?,"是/否",,
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79,闭环运转,月循环,闭环健康度是否评估?,"是/否",,
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80,闭环运转,月循环,是否生成月度诊断报告?,"是/否",,
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81,闭环运转,月循环,参数调优是否评审?,"是/否",,
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82,闭环运转,月循环,最佳经验是否沉淀推广?,"是/否",,
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83,系统健康度,API性能,平均响应时间?,"目标<500ms,实际值",,
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84,系统健康度,物化视图,刷新耗时?,"目标<5min,实际值",,
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85,系统健康度,数据质量,校验通过率?,"目标>99%,实际值",,
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86,系统健康度,页面性能,加载时间?,"目标<3s,实际值",,
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87,业务价值度,老板舱,月活次数?,"目标>20次/月,实际值",,
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88,业务价值度,店长台,日活比例?,"目标>80%店长,实际值",,
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89,业务价值度,预警,处理率?,"目标>90%,实际值",,
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90,业务价值度,任务,完成率?,"目标>70%,实际值",,
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91,业务价值度,整改,有效率?,"目标>60%,实际值",,
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92,闭环成熟度,等级评估,当前成熟度等级?,"L1起步/L2可视/L3预警/L4闭环/L5智能",,
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93,闭环成熟度,等级评估,目标成熟度等级?,"L3/L4/L5",,
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94,闭环成熟度,等级评估,升级路径是否明确?,"是/否",,
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